A MILESTONE FOR QUALITY AND CUSTOMER SATISFACTION.
We are proud to announce that Fb Industry Automation GmbH is now officially certified according to the renowned ISO 9001 standard! This certification is not only a mark of quality but also a clear commitment to the high standards we set for ourselves.
The ISO 9001 certification is an important step for us on the path to continuously improving our processes and services – for the benefit of our customers and partners. But what exactly does the ISO 9001 certification entail, and what does it mean for us as a company and, most importantly, for you as our customer? In this post, we would like to provide you with a deeper insight into the certification process and show you the advantages ISO 9001 offers for you.
What is ISO 9001 certification?
ISO 9001 s an internationally recognized standard for quality management systems. It defines the requirements for a quality management system (QMS) and serves as a global standard that companies follow to ensure the quality of their products and services. The goal is not only to achieve a high level of quality once but also to maintain consistently high quality in the long term and continuously improve.
With ISO 9001 certification, companies demonstrate their ability to consistently maintain high standards across all processes, from planning and development to… production and the service. It applies not only to the final product but also encompasses the entire process. Corporate Culture and -structure – from the leadership level to the operational processes.
Why did we decide to get certified?
The certification is a clear testament to our long-term commitment to the highest quality and our responsibility towards you as our customer. We believe that quality and customer satisfaction are not accidental outcomes, but the result of thoughtful processes, continuous improvement, and a clear focus on the needs of our customers.
Through the ISO 9001 certification, we have updated our quality management system to the latest standards and thoroughly reviewed and optimized all key processes along the entire value chain. This ensures that we can consistently offer you reliable, efficient, and high-quality products and services.
The implementation of a quality management system according to ISO 9001 helps us set the right standards, systematically make improvements, and identify and minimize risks early on. A continuous improvement process is supported by all employees and integrated into daily operations.
HOW DO YOU, AS A CUSTOMER, BENEFIT FROM OUR ISO 9001 CERTIFICATION?
ISO 9001 ensures that we not only meet high-quality standards but can also maintain them consistently. You can be confident that the products and services you purchase from us are always of a high standard and will meet your expectations in every respect.
ISO 9001 requires a clear structuring of our processes and regular reviews. This means for you: fewer errors, fewer complications, and more transparency. We know exactly what we are doing and how we are doing it, and this is reflected in our reliability.
By implementing standardized processes, we have not only improved quality but also maximized the efficiency of our work. This results in shorter delivery times, reduced costs, and even higher productivity, which ultimately benefits you.
Our customers are at the heart of everything we do. ISO 9001 requires us to regularly review the needs and expectations of our customers and ensure that we consistently meet them. Your feedback is of utmost importance to us, and we are committed to fulfilling your wishes and requirements to the best of our ability at all times.
A key aspect of ISO 9001 is the continuous improvement process. We regularly analyze our processes and are constantly looking for ways to evolve. This means that you will benefit from consistently increasing service quality, not only now but also in the future.
TRUST THROUGH QUALITY AND TRANSPARENCY.
The ISO 9001 certification is not just an award for us, but above all a commitment to a clear goal: to provide you, as our customer, with consistently high quality and a service that not only meets but exceeds your expectations. We took the step to ISO 9001 to ensure that we can continue to meet your requirements in the best possible way in the future and give you the confidence that you can rely on us.
We are proud of this achievement and thank you for your trust in us. We look forward to continuing our collaboration with you and taking the next step toward a successful future together – with quality, transparency, and innovation as the foundation of our partnership.
LET’S GET THINGS MOVING.
As a reliable partner, we will guide you into the world of automation and far beyond. With unique all-in-one systems and customised solutions, we shape your future together.